Transcription services, translation services, subtitling services, closed captioning services, live captioning services and note taking services.

Subtitling & Closed Captions

Across the UK, using closed captions for broadcast video is a legal requirement and since recently, video on demand services carry a similar legal requirement. This requirement stretches to closed captions for deaf but does not relate to subtitle translations.

As online video and media also become more popular and widely used by video streaming services such as Netflix, Amazon video and NowTV (to name a few) it is also likely that the law will extend to online video as well as broadcast. For this reason, we urge video production companies to take a look at the measures they take to ensure their programmes and films offer the same viewing opportunities for all of their audience.

Subtitle translations can be incredibly important and useful in broadening a video’s appeal and availability to native foreign language speakers and a global audience.

Closed Captioning

Here at Transcription City, we produce both subtitles, open captions and closed captioning for broadcast television, video on demand (VoD) such as Netflix and Amazon video. We also provide captioning services for video sharing platforms such as YouTube and Vimeo, as well as DVD and HD video.

Our superior quality closed captioning services and subtitling services mean that you can be assured that all your video production needs are met as far as accessibility for the deaf and hard of hearing and language barriers are bridged through our professional foreign language subtitling services.

Frequently Asked Questions:

The best subtitle service provider is distinguished by several key qualities:


Accuracy and Language Expertise: Proficiency in multiple languages and the ability to accurately translate and convey the original message is crucial. This includes not just literal translation but also understanding cultural nuances and idioms.


Timeliness and Reliability: Adhering to deadlines while maintaining quality is vital, especially for time-sensitive projects like live broadcasts or rapid releases.


Technological Proficiency: Utilisation of the latest software and technologies to ensure efficient and high-quality subtitling.


Adaptability to Various Formats: Flexibility in providing subtitles for different media formats, including films, TV shows, online videos, and live events.


Compliance with Standards: Following industry standards and guidelines, such as those for closed captioning and subtitles for the deaf and hard of hearing (SDH).


Excellent Client Service: Responsive and accommodating customer service, ensuring that client needs and specifications are met.

Our transcription turnaround times start from as little as four hours and can be as little as an hour for small admin tasks. Please provide us with advance notice, to avoid disappointment.
You will receive the completed subtitles and/or captions by email.
You can register with us or send us a file , someone will pick up the phone, read your message or analyse the file and get you started.

Subtitling or closed captioning is beneficial for the deaf and hard of hearing community as it:


Provides Access to Information and Entertainment: Enables individuals who are hard of hearing to access a wide range of audio-visual content, including news, entertainment, and educational materials.


Promotes Inclusivity: Ensures that people with hearing loss are included and have equal opportunities to enjoy and learn from media content.


Aids in Literacy and Language Learning: Subtitles can help in improving reading and language skills, offering a textual representation of spoken language.


Enhances Social Integration: Allows individuals with hearing loss to participate in social and cultural activities, discussing and enjoying media content with others.

While AI has made significant advancements in subtitling, it is unlikely to fully replace human subtitling due to several reasons:


Cultural Nuances and Contextual Understanding: AI may struggle with cultural nuances, idiomatic expressions, and context-specific translations which human subtitling can navigate more effectively.


Emotional and Tone Sensitivity: Human subtitling can better understand and convey the tone, emotion, and subtleties of spoken language in subtitles.


Error Correction and Quality Assurance: AI-generated subtitles often require human oversight for error checking and quality assurance.


Customisation for Specific Needs: Tailoring subtitles for specific audiences, such as SDH, often requires a human touch.

We are available during office hours to answer questions you may have, contact us any way you’d like and we will be sure to follow you up as soon as we can.

Live subtitling presents unique challenges, including:

Speed and Accuracy: Balancing the need for quick delivery with accuracy in translation and timing.

Synchronisation with Live Speech: Keeping subtitles synchronised with live speech, which is unpredictable and spontaneous.

Technical Limitations: Managing the limitations of speech recognition technology and ensuring a backup for technical failures.

Handling Diverse Accents and Dialects: Recognising and accurately transcribing various accents and dialects in real-time.

Subtitling services enhance global content accessibility by:

Breaking Language Barriers: Making content understandable across different languages, thus reaching a wider global audience.

Cultural Exchange and Understanding: Facilitating cultural exchange by allowing audiences to experience foreign films, shows, and other content in their native language.

Education and Learning: Assisting in educational and learning endeavors by providing access to instructional and informational content in multiple languages.

Supporting Global Business: Enabling businesses to communicate effectively in different languages, essential in today’s globalised economy.

Introduction to Subtitling Services

Subtitling services have emerged as a cornerstone in the world of global multimedia, breaking down language barriers and making content accessible to diverse audiences. From movies and TV shows to corporate presentations and educational materials, subtitling plays a crucial role in conveying messages across different languages and cultures. In this comprehensive guide, we’ll delve into the various facets of subtitling services, highlighting their importance in today’s interconnected world.

Subtitling Services, Subtitling companies

The Rise of Subtitling in Global Media

The surge in digital media consumption has increased the demand for subtitling services. Streaming platforms, international film festivals, and online courses have all contributed to this upswing. Subtitling not only makes content accessible but also enhances the viewer’s experience by providing a deeper understanding of cultural nuances and context.

Importance of Accurate Subtitling

Accuracy in subtitling is paramount. Poorly translated or synchronised subtitles can lead to misunderstandings, distortions of meaning, and even cultural offense. The art of subtitling lies in capturing the essence of the original dialogue, ensuring that the translation is contextually accurate and culturally sensitive.

Different Types of Subtitling Services

Subtitling services are diverse, catering to various needs and scenarios. Understanding these differences is key to selecting the appropriate service for your content.

Closed Captioning vs. Open Captioning

Closed captions can be turned on or off by the viewer, while open captions are always visible. Each has its application, with closed captioning being more flexible for the audience and open captions essential in environments where turning on captions isn’t feasible.

Subtitles for the Deaf and Hard of Hearing (SDH)

SDH subtitles go beyond mere translation, including important audio information like sound effects and speaker identification, thus making content accessible to viewers with hearing loss.

Live Subtitling: A Dynamic Challenge

Live subtitling, used in news broadcasts and live events, poses unique challenges such as speed and accuracy, requiring skilled professionals and sometimes the aid of speech recognition technology.


The Process of Professional Subtitling

Professional subtitling is a multi-step process, each requiring precision and expertise.

Scripting and Transcription

The first step involves transcribing the audio content, ensuring that the text matches the spoken dialogue accurately.

Translation and Localisation

Translators then work on the script, translating it into the target language. At the same time localising cultural references and idioms to maintain the content’s original tone and meaning.

Synchronisation and Time-coding

The translated text is synchronised with the audio. This is with precise timing to ensure that subtitles appear and disappear in sync with the corresponding spoken words.

Quality Assurance in Subtitling

This phase involves checking the subtitles for accuracy, timing, readability, and overall quality, ensuring a seamless viewing experience.

Choosing the Right Subtitling Service Provider

Selecting a subtitling service provider is crucial for ensuring quality and accuracy.

Factors to Consider

When choosing a provider, consider their experience, range of languages offered, turnaround time, and adherence to industry standards.

Cost of Subtitling Services

The cost can vary based on language complexity, length of content, and specific requirements like SDH or live subtitling.

Expertise in Different Languages and Genres

A companies expertise in various languages and genres (like technical, legal, or creative content) significantly influences the quality of the subtitles.

Technology in Subtitling

Technological advancements have significantly influenced subtitling services.

Innovations in Subtitling Software

Modern subtitling software offers features like automatic time-coding, error detection, and support for multiple formats, enhancing efficiency and accuracy.

Legal and Ethical Considerations in Subtitling

Adherence to legal and ethical standards is essential in subtitling services.

Copyright Laws and Subtitling

Understanding and respecting copyright laws, especially when dealing with international content, is crucial to avoid legal complications.

Ethical Practices in Subtitling

Ethical subtitling involves accurate representation of the original content. Done without censorship or distortion, respecting both the creator’s intent and the audience’s right to information.

Subtitling Services in Different Industries

Subtitling services cater to a wide range of industries, each with its unique requirements.

Entertainment Industry

In the entertainment industry, subtitling bridges the gap between cultures, allowing films and TV shows to reach a global audience.

Corporate and Educational Sectors

Corporate presentations and educational materials often require subtitling for international conferences, online courses, and training videos.

Accessibility in Public Services

Public services use subtitling to ensure that information is accessible to all, including those with hearing loss.

Emerging Technologies and Their Impact

Emerging technologies like AI-assisted live subtitling and cloud-based collaboration tools are shaping the future of subtitling services.

The Growing Demand for Multilingual Subtitling

As the world becomes more interconnected, the demand for multilingual subtitling services is growing. This facilitates cross-cultural communication and understanding.

The evolution of subtitling services reflects the increasing importance of making content universally accessible. As technology advances and global communication continues to grow, subtitling services will play an even more crucial role in bridging language and cultural barriers.

Subtitling and the Translation Process

The translation process is the conversion of content from one language to another. It is an essential part of communication, especially in today’s globalised world. With advancements in technology and increased mobility, people from different parts of the world are interacting more than ever before, making translation a crucial aspect.
For more information about our transcription services, translation services, subtitling services, notetaking services or the translation process, get in touch today.