Medical transcription is one of the most diverse and specialist forms of transcription. If you are considering outsourcing your
medical dictations, letters or notes to an online transcription company, you should make sure that they have the resources to meet all of your needs. Finding the best transcription service possible can save you and your full time staff a lot of time, that can then be spend on patient care.
Here are some important things to consider when choosing a medical transcription service.
Security. Client or patient confidentiality is paramount, so when you are looking at prospective companies to send your medical dictations to, you should make sure that they are registered with the Data Protection Act (in the UK) or compliant with the Health Insurance Portability and Accountability Act (in the US). They should also be able to provide you with a non-disclosure or confidentiality agreement if required.
Experience. Your chosen transcription service should be able to provide you with your own designated secretary for all of the work you send to them if you are going to be using them on a regular basis. Make sure that they can provide you with a secretary who specialises in your field of medicine. That way you can be sure that your data will always be transcribed accurately and any minor mistakes that you may have made in your dictations or documents are more likely to be queried.
Reliability and Flexibility. If you have files that need a fast turnaround or need to be completed overnight, you need to find a transcription service that will be able to deliver at any time. You also need a service that you can rely on. So make sure that you ask all of the relevant questions, if you expect express services or have any special requirements.
Proofreading and Editing for Voice Recognition Software. Many health professionals now use voice recognition software for their dictations. Although this kind of software can be â€˜trained’ to recognise your voice, you should always have any dictations transcribed through these devices thoroughly proofread to check for any errors. If you use voice recognition software for your dictations, it is well worth finding a company who can proofread and â€˜train’ your software properly.
If you would like to know more about our medical transcription services or would like a quote, please contact us by email, telephone or instant message at any time. We are always happy to help.