Transcription Services Desktop App
Transcription City provides secure file transfers for transcription, subtitling and translation services via Dropbox. Available to clients for easy upload, download and organisation.
Transcription City offers regular clients the option of having their own login and password in order to securely upload dictations, interviews, focus groups or videos to their very own web folders. This means that clients can download transcripts securely from their own web folders quickly and easily.
Uploading and Receiving Transcription, Subtitling and Translation Files via Dropbox
Utilising Dropbox, a leading file-sharing platform, we provide a seamless experience for uploading, accessing, and managing your transcription and translation files.
Secure file transfers for transcription, subtitling and translation services via Dropbox.
Dropbox is an intuitive and secure platform for file transfers. It’s essential for our clients to understand its advantages in sharing large audio, video, and document files.
Creating a Dropbox Account
Visit Dropbox Website: Go to Dropbox.com
Sign Up: Click on ‘Sign up’ and fill in your details.
Verify Email: Check your email for a verification link from Dropbox and click on it.
Installing Dropbox
Download Software: After creating your account, download the Dropbox application for your computer.
Install Application: Follow the installation instructions.
Sign In: Log in with your newly created Dropbox credentials.
Creating and Accessing Your Dropbox Account
Creating a Dropbox account is the first step to start sharing files with us.
Downloading Dropbox on Devices
Mobile App: Download the Dropbox app from the App Store (iOS) or Google Play Store (Android).
Desktop App: Download the desktop application from the Dropbox website.
Log In: Sign in to your account on each device for synced access.
Uploading Files Through Our Website’s Upload Portal
Our website’s upload portal directly integrates with Dropbox, offering a secure way to send files.
Uploading Files
Access Portal: Go to the upload portal on our website.
Select Files: Choose the audio or video files you need to upload.
Upload: Click ‘Upload’ and wait for the process to complete.
Utilising Dropbox for File Upload and Management
Dropbox simplifies the process of file management, making it easier for our clients to send and organize their files.
Uploading to Dropbox
Open Dropbox: Navigate to the Dropbox folder on your device.
Drag and Drop: Drag your files into the Dropbox folder.
Sync: Allow time for the files to sync to the cloud.
Receiving Transcripts and Translated Documents
Your completed documents will be shared in a designated Dropbox folder.
Accessing Completed Files
Notification: You’ll receive an email notification once your files are ready.
Open Dropbox: Log in to your Dropbox account.
Download Files: Navigate to the shared folder to access and download your documents.
Collaborating and Communicating Through Dropbox
Dropbox also facilitates easy collaboration and communication between us and our clients.
Sharing Feedback
Open Document: Access the document in Dropbox.
Add Comments: Use the comment feature in Dropbox to provide feedback.
Notify Us: We’ll receive a notification of your comments.
Mobile Access to Dropbox
For convenience, you can use the Dropbox mobile app to access files anytime.
Using the Mobile App
Download App: Install the Dropbox app from your phone’s app store.
Log In: Open the app and sign in.
Access Files: Navigate through your files and folders.
Security and Privacy in File Sharing
We prioritise the security and confidentiality of your documents.
Ensuring Security
Encryption: All files in Dropbox are encrypted.
Access Control: We manage who has access to each file.
Data Protection: We comply with industry-standard data protection regulations.
Troubleshooting and Support
Should you encounter any issues, here’s how to resolve them.
Common Issues
Sync Problems: Ensure you have an active internet connection.
File Size Limit: Check if the file size exceeds Dropbox’s limits.
Contact Support: For unresolved issues, contact our support team.
Maximizing the Use of Dropbox for Our Services
To enhance your experience, here are some additional tips.
Tips for Efficient Use
Organise Folders: Keep your files organized in separate folders.
Regular Updates: Ensure your app is up-to-date.
Use Features: Explore features like ‘starred’ folders for quick access.
FAQs About File Sharing via Dropbox
How secure is Dropbox? Dropbox uses advanced encryption and security measures.
Can I access files offline? Yes, Dropbox allows offline access to files.
What file types can I upload? Dropbox supports a wide range of file types.
We’re committed to providing a smooth, secure, and efficient file-sharing experience. Offering secure file transfers for transcription, subtitling and translation services via Dropbox.
For more information about the different options that we can provide for sending your work, help with installing the desktop app or for advice and guidance regarding our transcription services, or please feel free to contact us at any time.
