Top Ten Reasons to use a Transcription Service or Online Secretary
Whether you are a small business, a sole trader just starting out or a large corporation, using an online transcription company or virtual assistant service has many benefits. Many firms are not aware of the time, money and stress that online secretarial services can save them. Most online secretaries are highly experienced and capable professionals that would cost a fortune to hire on an onsite, full time basis. This is great news for businesses needing to take on more staff as it means that they get the best of both worlds; experienced staff for a reasonable price. If you’re still not convinced, read on!
Here are my top ten reasons why your business should consider using online secretarial support or transcription services:
Low costs. When you hire an online transcription service, you will usually pay per audio minute. If you decide to use a virtual assistant, they will charge by the hour. This keeps costs to a minimum, when compared with hiring onsite staff, who are paid a daily rate whether productive or not.
Availability. Many online secretarial or transcription services will offer their services, 24 hours a day, seven days a week.
Fast turnaround times. Transcription companies often offer a much faster turnaround time than most onsite staff can manage. Some can even offer a four hour turnaround for many files. The same is true of virtual assistants. This is because they make money for the work that they complete, so they keep it speedy.
Expert Knowledge. Virtual assistants have expert knowledge in their industry. As long as you take the time to find a company that has the expertise you require, you will find that your work is completed to an exceptionally high standard.
Minimum hassle. Using an online service means that you can pay as you go. This means that you don’t have the hassle of paying a monthly wage and can use your required services as and when they are needed.
No holiday pay or sick pay. By outsourcing your work to an online company, you avoid all of the stress and problems that can happen with onsite staff â€“ as well as the extra paperwork. Online companies are also great to use during busy times or in the event of staff absences.
If you don’t like their standard of work, you don’t have to use them again. Firing lazy or incompetent staff can be a total nightmare. With a virtual assistant, this problem can be avoided completely. If you are not happy with their work, you will find that many companies will carry out amendments free of charge. If you are still not happy, simply don’t use them again.
Try before you buy. Many virtual assistant or transcription services will offer a free trial or sample of their work before you decide to use them. This means that you can check their standards and discuss any problems before you pay anything.
More time. Outsourcing tedious administrative tasks can be a real time saver. This means that you can concentrate on the more important areas of your business or simply enjoy more spare time.
Avoid office politics. Onsite staff don’t always get along and this can lead to an awkward and unproductive environment. Using a virtual assistant means that your relationship is always going to be a productive and professional one.
So, as you can see, the benefits of using online transcription services or secretarial services are definitely worth considering, especially if you are on a tight budget and need reliable, professional and hardworking staff.