Transcription City uses highly trained and experienced secretaries and typists. Each secretary is required to have at least five years’ experience in their field or industry. All of our secretaries and typists must first submit their CV for inspection. If this is proven to be satisfactory, they are then required to provide us with at least two professional references. Transcription City secretaries must sit custom made tests tailored to their industry, to make sure that they are suitable and capable for the job. Finally, they attend an online interview so we can ask them specific questions relating to their suitability and expert knowledge. All of our secretaries must also sign a Confidentiality Agreement.

At Transcription City, we will always provide you with a transcription service, virtual assistant and online secretarial service using the most qualified, experienced secretaries, transcriptionists and typists that your sector has to offer. We will match you with the most suitable secretary, depending on your industry and needs and can also provide you with a copy of their CV if needed. Once you have been assigned a secretary or virtual assistant, we will do our best to provide you with the same secretary for all of the future work that you send us.

We believe that this helps keep the standard of work produced consistently high and also allows the opportunity to build a good and lasting working relationship. We are always happy to receive any feedback as our main priority is to be the best outsourcing company for transcription services, typing services, virtual assistant and online secretarial services that we can be.