Choosing Between Transcription Companies For Interview Transcription

Interview transcription is popular among all sorts of industries and sectors, be it journalistic interviews, medical interviews or interviews conducted for research. Whatever your specialism, choosing a transcription company, that can provide accurate, professional and timely transcription services should be one of your top priorities. We respect and understand that if you are going to spend your money on getting your interviews transcribed, you want to know that you are getting a quality service. We recommend looking for a transcription company that offers flexible services and understands your specific needs. Here are our tips on finding a transcription service that is right for you!

Transcription Company Recommendations

One of the easiest ways to find a top notch transcription company is to ask around for recommendations. Who do your friends use? It’s also useful to look at your chosen company website to see if they have testimonials; and if they transcribe for any well-known companies.

Does Your Chosen Transcription Service Protect Your Data?

Whichever transcription company you choose to go with, they should be registered with the Data Protection Act. This means that your files, tapes, videos or whatever you decide to send to them with remain strictly confidential at all times. It is also worth asking for a non-disclosure or confidentiality agreement if needed. A quality transcription service will always offer the option of sending a confidentiality agreement, as well as providing secure file upload and delivery.

Choose Accurate, Experienced Transcriptionists Who Speak Your Language As A Mother Tongue.

At the end of the day, it is the skill of the transcriptionist and Proofreader that ensures that your transcripts are both accurate and well presented. Even though you may find that some transcription companies offer extremely cheap transcription services, this may reflect the standard of you final transcript. If in doubt, ask for a five to ten minute sample of their work, most transcription companies will be more than happy to oblige. Other things to consider are whether your chosen transcription service provides secretaries who have experience in your industry and are able to work from your own templates if required. If needed, ask your chosen company to provide you with typist CVs and transcript layout examples.

Transcription Services That Provide Timely Delivery Of Transcripts.

Whether you require a transcription turnaround of one month or one hour, you should select a transcription service that can cater to your needs.

Transcription Company Availability.

Depending on the nature of your industry and required turnaround, you may need a transcription service that is available around the clock. Having around the clock service means that any overflow work can be completed while you sleep, without the hefty overtime costs of onsite staff. 24/7 availability offers a real advantage to many companies, so it’s always worth asking your short listed transcription company if this is something they can offer.

Does Your Transcription Company Offer Flexibility?

Using a transcription company that is flexible is another important factor to consider when choosing the right transcription services. One of the best ways get what you want from your selected transcription service is to write down a list of needs beforehand and then either email or call to confirm that they are able to offer the kind of transcription services that you need. This can include services such as very fast turnarounds, a selection of transcript styles and layouts, 24 hour availability, subtitling services, discourse analysis, expert medical transcription, proofreading (including speech recognition), customer advice and support services and editing. In fact, if you think you may require a certain type of service, it is always best to clarify first, before making your final decision. So there you have it, a complete guide to choosing the best transcription service for you or your company. If you have any questions about the type of transcription services that we are able to provide, why not get in touch? We are always happy to help and will do our very best to facilitate all your transcription requirements. Can you think of any other considerations when selecting a transcription company? If so we’d love to hear your thoughts, so feel free to leave your comments below!