Privacy Policy

Transcription City is committed to ensuring that your information is kept private and confidential.

In order to provide you with our services we may collect the following information:

  • Your Name.
  • Address.
  • Contact Number.
  • Email address.
  • Other information that is relevant to our services/offers.

This information is used to enable us to provide you with our services and when possible improve our service standards.

Specifically, for the following reasons:

  • For internal record keeping.
  • For invoicing.
  • To improve our secretarial and transcription services.
  • We may occasionally send promotional emails regarding, useful information or special offers, using the email address which you have provided us with.

All audio files and transcripts are destroyed within 45 days of completing your work.

Use of Cookies

A cookie is a piece of data that is stored on a user’s computer which collects various browsing information and user preferences. We do not collect information about you from using cookies.

Transcription City does not share your information with third parties.

Changes and Amendments

This privacy statement may be changed, modified or amended from time to time and we reserve the right to do so.  For this reason, it is recommended that you visit this page on a regular basis.

Further Information

If you have any questions regarding our privacy policy or our transcription services, please do not hesitate to contact us.  If you would like more information about the security measures we take to ensure your data is protected, please visit our Client confidentiality page.